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Data storage: HDD and SSD defined

December 16th, 2020

When purchasing new computers, buyers used to have limited choices when it came to what kind of storage they got with their laptop or desktop PCs. But nowadays you can configure your system with either traditional hard disk drives (HDDs), increasingly common solid state drives (SSDs), or in some cases both. Here’s a comparison of […]

Engaging on-hold messages via VoIP

December 14th, 2020

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can […]

Is your web browser safe enough?

December 12th, 2020

Web browsers are gateways to the internet, which is why you should care about how they transmit and store sensitive information. In an era where too much security is never enough, you need your browser to also have built-in cybersecurity features. But which web browser is the safest? Read on. Microsoft Edge Microsoft Edge, Windows […]

What are Microsoft 365 Groups connectors?

December 11th, 2020

Microsoft 365 Groups is a cross-application service that lets users choose the people with whom they want to collaborate and share resources, such as a document library or a Microsoft Outlook inbox. And with its connectors feature, anyone can send information — even those from third-party apps — to the rest of the group right […]

How business intelligence can help small businesses

December 7th, 2020

Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed. SMBs now have access to a vast range of business tools that can improve data management processes. […]

What’s in store for Windows users in 2021?

December 7th, 2020

If you’ve been waiting for updates on Windows 10, here’s some good news and more! Microsoft will very likely release big updates to the OS in 2021. Additionally, the tech giant is expected to introduce new services designed to maximize user experience across a wide range of devices. What’s new on Windows 10? Microsoft tends […]

Two excellent ways to verify user identity

December 2nd, 2020

A secure login process is an excellent way to protect your business from cybercriminals. When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options. If you want to improve your business’s cybersecurity, […]

Should small businesses use laptops or desktops?

November 27th, 2020

As an entrepreneur, you often have to make choices that can either make or break your company. One such decision you have to make is whether to in desktops or laptops. Make the best choice by assessing the current situation and taking the following things into consideration. Portability The pandemic has driven the majority of […]

Microsoft Teams vs. Google Meet

November 25th, 2020

The use of online communication and collaboration tools has hit record highs in the past few months on account of the coronavirus-induced shift in work arrangements. Among the most popular platforms right now are Microsoft Teams and Google Meet, which allow organizations to easily connect with colleagues and clients remotely. But while both share the […]

How to get the most out of Microsoft Teams

November 23rd, 2020

If you’re like most people, you only use your office chat applications for simple, everyday use — to ask someone a question or to touch base with colleagues. But wouldn’t it be great if you could do more things at once in these apps, such as completing tasks and chatting with colleagues all in a […]